Holiday Inn Express Edinburgh City Centre, an IHG Hotel

My friend and I stayed at the Holiday Inn for Christmas holidays. We really enjoyed it! The room is cosy, very clean, there is everything you need. The beds are extremely comfortable, absolutely amazing! The windows overlook a quiet street and there are blackout curtains. Breakfast is terrific, there are options to choose from, there is always a spare table even during the busy hours. We would love to thank the staff helping with breakfast, very helpful and professional, super friendly and polite, especially VJ, he stole our hearts and made our stay extra special, with his warm smile and kind well-wishes every morning, he is a legend! Please, give the man a deserved recognition (and a pay-rise:)). The staff at the desk is also very welcoming and helpful. The location is the best, everything is literally within a walking distance, a tram which goes to the airport stops exactly opposite the hotel. Highly recommend, a good value for money!

The location of the hotel is just great! It takes 40 mins by tram directly from the airport, and the tram stop is just in front of the hotel. A convenient location for walks to nearby Colton Hill, 5 mins walk to bus station and 10 mins to city centre. A Tesco Express supermarket is nearby. Requested a quiet room as I'm a light sleeper, and we've got one facing behind the hotel. It was quiet, only the room doors closed noisily. It was clean, and the mattress was like heaven. Very comfy. Breakfast was an average bufet, not so tasty, but I really appreciated the soy milk and gluten free bread as I'm on gluten and lactose diet. The personel was mostly forthcoming, always present at the reception desk.

The location of the hotel was perfect, right in the center, very accessible by bus, private transportation, and walking. The room was truly comfortable and spacious, it made me want to stay a bit longer.

The staff was extremely nice and accommodating.There was a misunderstanding on the type of room we booked and they were able to remedy the issue right away. Generally the room seemed cleaned but when I dropped an earring and was looking for it, the floor hasn't really been vacuumed under the bed; however, that was the only part of the room that seemed unclean. The toiletries smelled nice! Also the bed had plenty of USB plugs and you could turn all the lights off from bed. The location was great. We were able to walk everywhere and catch the tram to the airport right across the street.

Our room was nice, though typical European smaller sized room, and had a very nice updated bathroom whichh could have used better lighting. The breakfast buffet was exceptional and well stocked. Staff was great at reception and in the breakfast area. Bed was American queen sized although they stated it as full and was comfortable. The area of our room in the hotel was very quiet. The room had a view of another building which wasn't great. It has very little area for belongings in the room, but we managed. Location is very convenient with the tram stop virtually at the door and train very close by as well. Easy walk to Princes Street or the Royal Mile. For American readers, this hotel is a nice European hotel and is not in any way similar to a Holiday Inn Express value hotel in the US. I don't understand how it is branded that way. I is a much nicer facility. Don't let the name scare you away. We would definitely go back.